Emergency care
Emergency dentistry in Billerica
If you’re in pain right now, call us at (978) 663-3010. We hold time in the schedule for urgent problems and will do everything we can to see you the same day.
Call first — we’ll tell you what to do next
Most dental emergencies get worse, not better, with waiting. A tooth that needs a simple filling today can need a crown or a root canal a month from now. If something hurts, cracked, or came loose, the right first step is a phone call — we can usually tell from a short conversation whether you need to come in today, this week, or whether it can wait for a regular appointment.
You will speak to someone who works here. Not an answering service, not a call center for a chain of offices.
What to do before you get here
Toothache
Rinse with warm water and gently floss around the tooth to clear any trapped food. An over-the-counter pain reliever like ibuprofen can help. Don’t hold aspirin against the gum — it burns the tissue.
Chipped or broken tooth
Save any pieces you can find and bring them with you. Rinse your mouth with warm water and use a cold compress on the outside of your cheek to limit swelling. If a sharp edge is cutting your tongue or cheek, cover it with dental wax or sugarless gum.
Knocked-out tooth
Handle the tooth by the crown, never the root. Rinse it gently without scrubbing and try to place it back in the socket. If you can’t, keep it in milk or saliva and get to us immediately — the first hour matters most.
Lost filling or crown
Keep the restoration if you have it. You can temporarily reseat a crown with denture adhesive or dental cement from a pharmacy. Avoid chewing on that side and call us.
Swelling or an abscess
Facial swelling is the one that shouldn’t wait. Call us right away. If swelling is spreading toward your eye or throat, or you have trouble breathing or swallowing, go to the emergency room.
Something stuck between teeth
Try gentle flossing. Never use a pin, a knife, or anything metal to dig at it — that damages the gum and the tooth. If floss doesn’t clear it, call us.
What it costs
There’s no honest way to quote an emergency over the phone, because the fix depends entirely on what’s wrong. A toothache that turns out to be a cavity is a filling. The same pain from an infected nerve is a root canal and a crown.
What we will do is look, tell you plainly what we found, and give you a written estimate before any treatment starts. If your insurance is involved, we’ll run a pre-estimate so you know your share up front. You will not be surprised by a bill here.
If it’s the dentist you’re afraid of
Some people put off an emergency because of the appointment, not the pain. If that sounds familiar, say so when you call — it’s a common enough reason that it won’t surprise anyone here, and it changes how we plan the visit.
Sedation is available where it’s genuinely warranted. It isn’t something we use routinely, but it is an option worth asking about rather than staying home in pain.
Avoiding the next one
Most of the emergencies we see were visible on an x-ray months earlier. Regular checkups and cleanings are genuinely the cheapest dentistry there is. If you play contact sports, wear a mouthguard; if you grind at night, a night guard will save you a cracked molar. And don’t use your teeth to open things.
Common questions
Can you see me today?
We'll do everything we can. We keep room in the schedule for urgent problems, so call (978) 663-3010 as early in the day as you can — the earlier you call, the more options we have.
What counts as a dental emergency?
Pain that keeps you up, facial swelling, a knocked-out or badly broken tooth, bleeding that won't stop, or a lost crown or filling on a tooth that now hurts. If you're not sure, call and ask.
Should I go to the emergency room instead?
Go to the ER for trauma to the jaw or face, uncontrolled bleeding, or swelling that affects your breathing, swallowing, or vision. A hospital can manage those; for the tooth itself, you'll still need a dentist.
I'm not a current patient. Can I still be seen?
Yes. We see emergency patients who have never been here before.
Related treatments
Root canal therapy
Clearing infection and keeping your own tooth.
Tooth extractions
When a tooth genuinely can’t be saved.
Dental crowns & bridges
Protecting a tooth with too little structure left.
Have a question about an urgent problem?
Call and we’ll talk it through — no appointment needed to ask.