New patients welcome
New to our practice? Welcome.
Whether you're moving to Billerica or just looking for a dentist who knows your name, here's what to expect.
Step by step
Your first visit
1
Call to schedule
Kaitlin or Maria will help find a time that works.
2
Complete your forms
Fill out new patient paperwork at the front desk when you arrive.
3
Meet Dr. Tran & team
A thorough exam, cleaning, and a chance to ask questions.
4
A plan, no pressure
We'll walk you through any recommendations — no hard sells.
Coverage
Insurance we accept
We accept most dental insurance plans.
In-network
Also accepted
We'll file your claim for these plans too, and can run a pre-estimate before treatment so you know exactly what your insurance covers and what your out-of-pocket cost will be.
Don't see yours? Call in and we'll check for you.
Costs
Clear, upfront pricing
Accurate estimates
Before any treatment, you'll get a clear estimate of what it costs — no surprise charges after the fact.
Pre-treatment estimates
For larger procedures, we submit a pre-estimate to your insurer to confirm your coverage before you commit.
Honest cost estimates
Whatever plan you have, we'll walk you through exactly what your insurance is likely to cover and what you'll owe.
Forms & what to bring
Bring a photo ID and your insurance card. New patient paperwork is filled out at the front desk when you arrive — just come a few minutes early. We're also happy to work with patients paying out of pocket.
Common questions
Do you see patients of all ages?
Yes — we're a true family practice and welcome kids, adults, and seniors.
What if I have a dental emergency?
Call us — we hold time for urgent problems and do everything we can to see you the same day.
Is there parking?
Yes, free parking right at our Boston Rd location.
Let's get you scheduled
Give us a call and we'll find a time that works for you.